TERMS AND CONDITIONS

Menorquina Charter Tours SL with Cif: B13677257, (hereinafter Menorquina Charter) registered in the commercial register of Ciutadella de Menorca and with address C/ Serpentona P2A 07760 Serpentona, Illes Balears, Spain, applies these conditions of service and hiring your clients. Menorquina Charter is dedicated to the management of reservations for boat rentals, maritime transport and its provision of the leasing and nautical charter service itself and manages the collection of said rents with the intention and vocation that the client is fully satisfied.< /b>

Once a Menorquina Charter Tours SL. will acknowledge, read and accept the
contracting and cancellation conditions of the company by the client as well as the (organic law 3/018 of December 5 on the protection of personal data and guarantee of digital rights).

Client:

Client is any person over the age of eighteen, and with powers to contract and be bound to accept and be bound by these conditions of service and contracting when making the reservation.

Terms of Service:

  • Prepayment of 100% at the time of booking.

  • The rental contract will have the expected duration and specified in the reservation. Any change in its duration must be agreed by Menorquina Charter Tours SL and its client and prior payment for its extension.

  • Gasoline included only during the specified range of sailing hours.

  • Babies and children count as one more passenger seat.

  • Extra meals and catering menus or restaurant stops are not included in the price.

  • Gasoline cost per hour of navigation will be €60. Payment will be made upon arrival at the port.

Obligations of the client:


  •  captain at all times and in any case until disembarkation has taken place.

  •  that may endanger navigation or human life at sea or that clearly contradict the
indications previously established by the captain without the right to a refund of any of the payments made prior to said acts or behaviors.


  •  =”font-weight: 400;”>

  •  weight: 400;”>
  • The client undertakes to pay for all reserved services as indicated by Menorquina Charter Tours SL in this contract, as well as those carried out during the journey and that were not expressly included in the original reservation such as extra gasoline, extra drinks, meals or others.

Claims and Jurisdiction:

  • Any claim must be made in writing and with a reliable method of receipt. To resolve any dispute over the interpretation or their own jurisdiction, customers expressly agree to submit to the jurisdiction and competence of the Spanish marine authorities and, where appropriate, the courts and tribunals of Ciutadella de Menorca (Spain). These conditions are subject to Spanish law.

CANCELLATION POLICY Cancellation or no passengers:


  • Passengers must be at the indicated meeting point at least 15 minutes before departure time. Any passenger who does not show up at the point of departure ready to make the excursion at the indicated time, either due to delay or for any other reason, will lose his excursion as well as the cost of it.

  •  on excursions
shared, while in private excursions, you must do it at least 72 hours in advance, being able to assume a penalty that will be determined by the advance to the date of the excursion with which the request is made, and which we detail below:

  1. Up to 48 hours in shared excursions and 72 hours in private excursions, from the contracted date and local time: refund of 100% of the total.

  2. 2. During the previous 48 hours in shared excursions and 72 hours in private excursions of the contracted date and local time, cancellations for any reason or circumstance will not have a refund.

  3. In case of partial cancellations (cancellation of any of the contracted places) the company reserves the right not to make a refund.

Changes in bookings

  • The client may not request changes to the date, time or name on the reservation.
Cancellations by the company

This is an outdoor activity and therefore weather conditions may vary and may not always be ideal. Sometimes there may be a bit of wind or cloudiness, you have to take into account this possibility and assume that the tour could be done in those conditions and that, in the last case, it will always be the captain’s criteria to determine if the conditions are suitable or not. to carry it out.

Likewise, if the captain considers during the excursion that the conditions of a beach at that moment are not adequate for his visit or for bathing, he may decide to visit another with better conditions due to to a large influx or presence of boats, jellyfish or cloudy water, for example.

It is sometimes very difficult to know in advance what the weather will be on the scheduled day and it may also be the case that
the tour must be canceled at the last moment or even during the course of the tour due to worsening weather conditions. Each case would then be analyzed to proceed with the corresponding refund.

If at the time of the excursion there is any cause that makes it impossible to carry out the scheduled activity (including breakdown of the boat or indisposition of the skipper), we will try to change the tour for another day or time, as long as that is the client’s wish, the cause that caused the cancellation has been corrected and we still have availability. If none of the above is possible or the client is not interested, the full amount paid will be refunded.

Refunds will always be made by the same means of payment used for the reservation.

3.